Experience Design Thinking in Action

Craig Mounsey & Liam Casey

7 November 2016, 2:15pm – 4.45pm (incl. afternoon tea)


Innovation is about creating and successfully applying new ideas within your organisation. Developing a culture of innovation is vital to long-term success and profitability. Design thinking is a key enabler of innovation cultures, providing organisations with customer centric tools and behaviours.

In 90 minutes Craig Mounsey and Liam Casey will be take you through a full design thinking cycle by working on a real world project. This is a fast-paced, highly enjoyable, workshop where participants get learn by doing.  Using and embedding the behaviours and methods needed to create delightful customer experiences.

NO PREVIOUS DESIGN EXPERIENCE REQUIRED. We’ll provide all the information and materials you need to be successful.

You will learn: