Having the Hard Conversations
Tim is a leadership coach, consultant and Director of Dattner Grant. He is an expert on emotions and their place in effectiveness and engagement. Jim is also the author of “Three Spirits of Leadership” and “Leader as Coach”. Tim works with leaders and organizations nationally and internationally
7 November 2016, 4:15pm – 6.45pm (incl. afternoon tea)
ABOUT THE MASTER CLASS
Difficult conversations are almost never about being right; they are about conflicting perceptions, interpretations, and values.
You will learn:
A kit bag of techniques, tips and idea to make the comet simpler and less stressful if you’ve ever:
- Left a meeting wondering why only the people who push their ideas the hardest, or speak the loudest, get heard?
- Seen someone bottle up their opinion and then, when they can take it no longer, speak their mind; but by then they’re so upset that they don’t come across all that well?
- Heard someone lay out an impossible plan and everyone hoped someone would say, “This can’t be done!” and nobody did?
- Wondered how to deal with people who use strong debate-style tactics, inflammatory language, speaking in absolutes to win arguments?
- Wanted to give a colleague some sensitive feedback but decided not to, because the conversation seemed all too hard?
- Needed to talk to a work colleague who said inappropriate things but kept putting it off?
- Dreaded the thought of presenting an unfavourable performance review to someone?
- Had to confront a team member who was not keeping their commitments, and did it badly, not saying what you needed to?
- Needed to approach a difficult supervisor who was creating problems for you?