Paul Cobban (Singapore)
Chief Data & Transformation Officer, DBS
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1 April 2019, 9:00 - 11:30 AM
ABOUT THE MASTER CLASS:
During this session, Paul Cobban shares his insights on DBS’ Transformation Journey from Development Bank of Singapore, to being named ‘Best Bank in the World’ by Global Finance, and ‘World’s Best Digital Bank’ by Euromoney in 2018. He and his team are fundamentally changing mind-sets and designing the enterprise start-up culture throughout the bank to ultimately drive seamless and invisible banking for its customers. Paul Cobban will also elaborate on how embedding ambitious innovation and data-informed thinking in the bank’s productivity and capabilities are simultaneously making banking joyful for their employees and effortless for their customers.
YOU WILL LEARN:
- How to improve customer journeys
- Behavioural changes to get rid of the HiPPO [highest-paid person’s opinion] mentality and how this helps you better understand customer needs
- How the relationship between business, management and IT has changed
- What impact data science and analytics will have on the running of banks and other large organisations in the future
Paul Cobban is Chief Data and Transformation Officer and Managing Director for the Technology and Operations group in DBS. Based in Singapore, his portfolio involves strengthening the bank’s data-driven agenda by laying down a strong digital foundation and driving a future ready mindset at DBS.
In addition, he spearheads the bank’s improvement and transformation programmes to redefine customer and employee experiences by building a strong culture, reimagining the future of work and driving innovation. He led DBS’ bank-wide transformation programmes including driving continuous improvement through process re-engineering and Lean IT.
Paul is one of the region’s foremost technology leaders. He chairs the Institute of Banking and Finance (IBF) Future-Enabled Skills Work Group and is an IBF Fellow. He also sits on the FinTech Advisory council for the Institute of International Finance (IIF) and is a fin-tech mentor.
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Ci2019 PARTNERSHIP OPPORTUNITIES
There are a host of incredible opportunities to partner with us on this world class innovation event. If you are interested in becoming a partner or creative collaborator for the upcoming conference, please contact:
Tania de Jong AM // Founder and Executive Producer
Tel: +61 (0)3 8679 6000
Email: Tania@creativeuniverse.com.au
Alrick Pagnon
Tel: +61 (0)3 8679 6000
Email: Alrick@creativeuniverse.com.au
